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Pilkington Activ™ Product Support

At Norcott Instrumentation we are dedicated to providing you with reliable, quality products. Equally we are committed to providing you with exceptional after sales service to ensure you get the very best performance from your purchase.

If you are experiencing difficulties with your Pilkington Activ™ coating detector then, in the first instance, please see our troubleshooting guide in the support area. This will help you identify common problems and their solutions.

In order to provide you with accurate support information we need to know the serial number of your product. From this we can determine the software and hardware revision levels and any issue specific to you product.

Please enter your serial number below.

Serial Number -

  Tel: +44 (0)151 422 4020
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